Normal office hours: 8:00am to 4:15pm Monday to Friday during term time.
During the closure period phone messages will be checked periodically and phone lines will be open daily (usually from 9am to 3pm). Email will be monitored and can be passed on to the relevant member of staff via the email address below..
Mrs Stone is our receptionist on Monday – Wednesday and Mrs Harrison Thursday – Friday. They will be able to direct your call appropriately.
Tel: 01366 728333 | Email: [email protected]
If you are unhappy about any aspect of your child’s education or experience at the academy, please make an appointment to see your child’s Personalised Learning Tutor (secondary) or the person best placed to deal with the issue. We would hope that discussing the matter with the Tutor (or the appropriate member of staff) should be enough to resolve the problem. If, however, you are still unhappy and wish to take the matter further you should follow the Complaints Procedure (found on our Policies page)
All colleagues will respond to you as quickly as possible. Do please keep in mind they will have a number of existing commitments such as teaching and existing meetings which may unfortunately delay their response to you.
You will find email addresses for every member of staff by clicking here. Please keep in mind the information above Usabout response times.